Troubleshooting and Support
If you encounter issues downloading the app, ensure your device software is up to date and you have a reliable internet connection.
Double-check your 7-digit supplier number for accuracy before submitting as your username.
If you do not receive a verification SMS, please check the mobile phone number listed on-screen matches the phone you are using to log in.
For further assistance, contact the Milk Advisory Helpdesk on 1800 840 840
Frequently Asked Questions
Q: Is the app free to use?
A: Yes, the Dairygold Gateway App is free to download and use for registered suppliers.
Q: What if I forget my supplier number or it’s not working?
A: Contact the Milk Advisory Helpdesk to retrieve your supplier number on 1800 840 840
